Analisa Chase Fine Art

FAQ

FREQUENTLY ASKED QUESTIONS

Do you do commission work? 

I'd like to buy an original painting, how can I do that?

Do you allow local pick-up for originals? 

Do you work with interior designers/model homes and offer discounts?

I'd love to feature you on my blog, can you send me some images?

What is your return or exchange policy if I decide I don't want my artwork

I have placed my order, how soon will I receive my artwork?

How will I know when my item is shipped?

How do I find out the status of my order?

Contact

Terms & Conditions

ANALISA CHASE FINE ART - TERMS AND CONDITIONS
Hello and thank you for visiting Analisa Chase Fine Art.

Analisa Chase Fine Art is in the USA and operates in Bluffton, SC.

Please read the Analisa Chase Fine Art terms and conditions carefully, as you agree to comply with the following terms and conditions once you have purchased an item.

PAYMENTS
We accept all major credit cards via GooglePay, Square, and ApplePay.; though not all applications are usable on this website - please message Analisa for more information.
For commissions: Square, Venmo, and Check (Personal [if local] or Cashier - United States ONLY - and they must clear before the project starts). A $150 deposit is required to secure time and materials unless otherwise negotiated; this is not refundable. If a commission falls through, a credit will be issued to the client for the purchase of any available artwork or to be placed against a new commission - different from what was initiated beforehand.

PRICING
All pricing is in US Dollars (USD). Analisa Chase Fine Art reserves the right to change pricing without notice.

COPYRIGHT
All artwork is subject to copyright and remains the intellectual and creative property of Analisa Chase Fine Art. It may not be distributed or copied (for personal or corporate use) without written permission from the artist. This includes commission work, and the client will be notified of any situation that arises.

SHIPPING POLICY
Shipping is included in the price of the artwork to all clients within the United States. I have a standard basic shipping rate with each carrier and I eat any cost over the set amount. If you need expedited shipping, I will provide a separate invoice that must be paid on receipt or the order could be canceled. Insurance is included on all artwork. However, if you are in the local vicinity, you can coordinate a scheduled pickup; the included shipping rate will be deducted from the total order. Shipping timeframe usually takes 5-10 business days but generally arrives sooner. I ship via UPS Ground or USPS depending on size of the artwork and cost - items are shipped in boxes, tubes, and flat mailers. I reuse and recycle boxes and shipping materials with all my artwork, so yours might be from a previously used vendor. Alaska and Hawaii have additional charges that may apply. International shipping customers must contact me directly with details as a separate invoice will be sent after the purchase of an item. Item(s) will take longer than the typical 5-10 days and is dependent on location, customs, and extra charges that may apply. Please note that all paintings over 30″x40″ will be un-stretched and shipped rolled in a tube unless otherwise negotiated - additional shipping fees will possibly apply up to $100 if kept intact on stretchers. The re-stretching process is fairly easy and much less expensive than absorbing the additional shipping costs for a large-scale piece. You can go to a local art shop or framer and they will do the job for a small fee.

RETURN POLICY
All sales are final. There are no returns or exchanges. Unfortunately, I cannot accept a return based on a change of mind. We carefully package all artwork so they are protected from weather and damage once shipped. In the unlikely event that damage should occur during shipping, I will be happy to work with you and the shipping company to ensure a happy and positive resolution. Should your package arrive damaged, please send photos of the damaged packaging it arrived in to (analisachasefineart@gmail.com) as soon as possible so that we can take care of the matter. We ask that you DO NOT remove the art piece from the original packaging until instructed to do so by Analisa Chase Fine Art.

PRIVACY
Personal Details – Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Analisa Chase Fine Art.

SECURITY
Analisa Chase Fine Art does not collect or keep any of your credit card information. Your credit card details are processed through Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services.