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PRODUCT DETAILS Our ceramic coffee mugs are available in two sizes: 11oz. and 15oz. Each mug is dishwasher and microwave safe.
SHIPS WITHIN 5-7 business days
This item is transacted through Fine Art America, and includes the printing, packaging, shipping and customer service of the order. For any additional information please contact Fine Art America for assistance.
DO NOT contact Analisa Chase Fine Art for any order needs pertaining to this item. Thank you!
ANALISA CHASE FINE ART - TERMS AND CONDITIONS
Hello and thank you for visiting Analisa Chase Fine Art.
Analisa Chase Fine Art is located in the USA and operates in Bluffton, SC.
Please read the Analisa Chase Fine Art terms and conditions carefully, as you are agreeing to comply with the following terms and conditions once you have purchased an item.
We accept all major credit cards and PayPal, GooglePay, Square, and ApplePay. For commissions: PayPal, Square, Venmo and Check (Personal or Cashier - United States ONLY - and they must clear before project starts). A 50% down payment is required to secure time and materials unless otherwise negotiated; this is not refundable. If a commission falls through, a credit will be issued to the client for purchase of available artwork or to be placed against a new commission - different from what was initiated beforehand.
All pricing is in US Dollars (USD). Analisa Chase Fine Art reserves the right to change pricing without notice.
All artwork is subject to copyright and remains the intellectual and creative property of Analisa Chase Fine Art. It may not be distributed or copied (for personal or corporate use) without written permission by the artist.
There is free shipping to all clients within the United States. Insurance is included on all artwork. However, if you are in the local vicinity, you can coordinate a scheduled pickup. Shipping timeframe usually takes 5-10 business days but generally arrives sooner. I ship via UPS or USPS depending on size of the artwork and cost - items are shipped in boxes, tubes, and flat mailers. I reuse and recycle boxes, so your's might be from a various vendor. Alaska and Hawaii have additional charges that may apply. International shipping customers must contact me directly with details as a separate invoice will be sent after purchase of item. Item(s) will take longer than the standard 5-10 days and is dependent on location, customs, and extra charges that may apply. Please note that all paintings over 30″x40″ will be un-stretched and shipped rolled in a tube unless otherwise negotiated - additional shipping fees will possibly apply up to $100 if kept intact on stretchers. The re-stretching process is fairly easy and much less expensive than absorbing the additional shipping costs for a large-scale piece. You can go to a local art shop or framer and they will do the job for a small fee.
All sales are final. There are no returns or exchanges. Unfortunately I cannot accept a return based on change of mind. We carefully package all artwork so they are protected from weather and damage once shipped. In the unlikely event that damage should occur during shipping, I will be happy to work with you and the shipping company to ensure a happy and positive resolution. Should your package arrive damaged, please send photos of the damaged packaging it arrived in to (email@example.com) as soon as possible so that we can take care of the matter. We ask that you DO NOT remove the art piece from the original packaging until instructed to do so by Analisa Chase Fine Art.
Personal Details – Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Analisa Chase Fine Art.
Analisa Chase Fine Art does not collect or keep any of your credit card information. Your credit card details are processed through Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services.